Dedicated to the Business of Contemporary Live Music

Bulk-buying bots banned

3 January 2018
Matt Hancock MP

TICKET TOUTS using, robotic software (bots) to bulk buy tickets for resale on secondary sites are to face unlimited fines in a new Government crackdown.

Under legislation being brought in as part of the Digital Economy Act, the use of bots which allow touts to bypass security measures and prevent genuine fans from accessing tickets, is to become a criminal offence. Those breaking the law could be fined.

“We’re determined to make sure 2018 is the year we help real fans get the chance to see their favourite music and sports stars at a fair price,” says minister for the creative industries Matt Hancock MP.

“We’ll be acting to stamp out the growing problem of touts misusing technology to scoop up vast numbers of tickets only to sell them on at rip-off prices.”

The Digital Economy Act also requires resellers to provide the ticket reference or booking number and any specific conditions to the resale of the ticket.

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